First steps:

• If you believe you clicked on a virus infected E-mail attachment or link, change your E-mail password before doing anything else. If possible, reset that password from a different computer.
• Are you getting a pop up in your browser? Restart your computer. This resolves many issues, but you may still want us to have a look.
• Do you think your computer may be causing problems for other systems in your home or network? Shut down the computer or unplug the network cable as soon as you can.

After you have taken these preliminary steps, Contact Us for help and next steps. Thanks!